Terms and Conditions
Welcome to Alura 🐾. By accessing or making a purchase from our store, you agree to the following terms and conditions. Please read them carefully.
1. General Information
• Alura (“we,” “our,” “us”) is an online boutique offering cozy finds, accessories, and gifts for humans and cats.
• By using this site, you agree to comply with these Terms & Conditions and all applicable laws.
2. Products & Pricing
• All prices are listed in USD unless otherwise stated.
• We strive to ensure product descriptions and prices are accurate, but errors may occur. We reserve the right to correct errors or update information at any time without prior notice.
• Availability of products may change, and we cannot guarantee stock at all times.
3. Shipping & Delivery
• We offer free U.S. shipping on all orders.
• Estimated delivery times are provided at checkout, but delays may occur due to carrier or supplier issues.
• Once an order is shipped, we are not responsible for delays outside our control.
4. Returns & Refunds
• Please refer to our Refund Policy page for full details.
• Items must be unused and in original condition for a return.
• Damaged, defective, or incorrect items will be replaced or refunded.
5. Payments & Security
• Payments are securely processed through Shopify’s payment system.
• We do not store or have access to your credit card information.
6. Limitation of Liability
• Alura is not liable for indirect or incidental damages related to the use of our products or website.
• Our maximum liability is limited to the total purchase price of your order.
7. Privacy
• Your personal information is protected under our Privacy Policy.
• We do not sell or share your data with third parties, except as necessary to fulfill your order.
8. Changes to Terms
• We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
9. Contact Us
For questions about these Terms & Conditions, please reach out to us at:
📧 support@aluracollection.com